In order to let workshop participants get the ideas of the workshop concepts and methodologies and apply what they learned into their daily works easily, we need your supports to collect TÜV Customer Service Cases by participants’ sharing during the workshops or trainers’ selves experiences. Ningy Yeh will collect those cases and share with trainers to quote when deliver workshops.
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Those cases shall be TÜV cases, and those cases could be positive or negative ones.
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When collect the cases, please try to get detail information if possible.
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Trainers could also provide cases to Ningy Yeh by emails or phone calls.
請讲师們分享自身经验、想法，或是提供自身或workshop中学员分享的TÜV相关案例，可供其他讲师应用于之后workshop中、协助学员理解Workshop的内容/ 概念/ 原理，进而应用于日后工作中。
例如:
学员案例分享，可用于解释: Reaching for Stellar Service/ Resourceful资源丰富的
由于客人有技术层面/ 转证的问题要询问，Sales同仁为了提供客人专业有效率的回复，和客人预约电话会议时间，邀约相关领域工程师、Products MAS的同事，一起与客人进行电话会议，于电话会议中直接回复客人的问题。
In order to let workshop participants get the ideas of the workshop concepts and methodologies and apply what they learned into their daily works easily, we need your supports to collect TÜV Customer Service Cases by participants’ sharing during the workshops or trainers’ selves experiences. Ningy Yeh will collect those cases and share with trainers to quote when deliver workshops.
-
Those cases shall be TÜV cases, and those cases could be positive or negative ones.
-
When collect the cases, please try to get detail information if possible.
-
Trainers could also provide cases to Ningy Yeh by emails or phone calls.
請讲师們分享自身经验、想法，或是提供自身或workshop中学员分享的TÜV相关案例，可供其他讲师应用于之后workshop中、协助学员理解Workshop的内容/ 概念/ 原理，进而应用于日后工作中。
例如:
学员案例分享，可用于解释: Reaching for Stellar Service/ Resourceful资源丰富的
由于客人有技术层面/ 转证的问题要询问，Sales同仁为了提供客人专业有效率的回复，和客人预约电话会议时间，邀约相关领域工程师、Products MAS的同事，一起与客人进行电话会议，于电话会议中直接回复客人的问题。
There are 7 questions in this survey.
